Airbnb - Alternative Connection

In this article

• Connection steps
• Add a new listing to an existing account
• Remove a listing from your account
• Remove an Airbnb account from the app
• How to redirect emails from Airbnb

Connection steps

You need create your listing on Airbnb first as the alternative sync doesn't allow to create listings. Once the listing is created on Airbnb side, it can be imported in BookingSync.

1. Install the Airbnb app available on our App Centre, from the App section of your account
2. Open the Airbnb app
3. Wait for the app to be activated by our support team.
4. Once done, open the app again and click on Use Alternative Connection
   

   

5. Fill your Airbnb credentials (if you have several to connect, pick the first one)
6. You will see on the left hand side a list of your rentals (already published in BookingSync) and on the right hand side you’ll see your Airbnb listings. You can import your Airbnb rentals at this step.
   

   

7. Mapping: To connect the listings, please drag and drop each listing from left to right to match it with its corresponding listing.
   You'll see the Alternative Sync label next to each listing.

   

8. Click on Synchronize Availability to trigger the update of availability from BookingSync to Airbnb.
   At this step, your Airbnb calendar will be erased by the BookingSync one so make sure your calendar is up-to-date in BookingSync
   

   

9. Email redirection: To allow the sync from Airbnb to BookingSync, you need to redirect in your mailbox all emails coming from "@airbnb.com" to the technical email address indicated just below your Airbnb account email in the Airbnb app. See how the dedicated section below.
   
   NOTE: We are just generating technical email addresses (one for each Airbnb account) which cannot be accessed and read by our team. They are only used by our software. Even though it will just ignore the “conversation”, we need to get the emails from Airbnb to make sure the bookings are correctly updated within BookingSync. Right now there’s no other way for us to have a more detailed filter. 

TIP: You can mark-up the rates and override the rental content sent to Airbnb in App Settings > Preferences

Add a new listing to an existing account

To add a new listing to Airbnb account, you need to add it in Airbnb first as the alternative sync doesn't allow to create listings. Then, you'll be able to connect it to BookingSync.

Connect a new Airbnb listing from a new Airbnb account

1. Open the Airbnb app from the Apps section of your account.
2. Click on Use an alternative Connection
   

   

Then follow the steps 4 to 8 decribed in the previous section Connection steps.

Connect a new Airbnb listing from a connected Airbnb account

1. Go to the Apps section and Airbnb
2. Your new listing should appear as grey on the right side.
3. Drag and drop your new listing from the left side to the right side, under the corresponding listing.
4. Click on Synchronize availability.

TIP You can always import new listings from Airbnb with the alternative sync after step 1.

Remove a listing from your account

1. Go to the Apps section and Airbnb
2. Find the listing your want to disconnect
3. Move your mouse over the "check sign" that will turn into Disconnect

   

    

4. Click on Disconnect
   

   The caledar sync with BookingSync is suspended.

Remove an Airbnb account from the app

Once your have removed all the listings from the sync, you can remove this account from the Airbnb app in BookingSync.

1. Go to the Airbnb app
2. Find the email of the account you want to remove
3. Click on the trash icon on the right side of the email
4. Confirm

How to redirect emails from Airbnb

Gmail

There are three steps:

• Add the technical address as a Forwarding address (make sure you select to keep a copy in your inbox)
• Verify forwarding address with verification code sent to you via email
• Filter all emails from @airbnb.com to forwarding address