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What is synchronised and when?

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MathildeRicaud
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In this article

  • Synchronization level
  • Synchronization triggers and delay

Synchronization level

What? Synchronized?
Rental import NO
Rental export YES, all rentals in your account within 24 hours, they must be labelled Published or Instantly Bookable to be live
Existing booking import NO - Existing bookings must be added manually
Calendar YES - 2-way sync
Rates  YES - including all the rate rules
Note that some rate rules might impact your minimum stay.
Property information (descriptions, amenities, location) ? YES - minimum content required:
Headline: min 20 char, max 90 char
Description: min 240 char, max 2000 char
Location (exact address including postal code)
Amenities
Photos?? YES
Number of photos: min - 6
Rental agreement/cancellation policies NO 
House rules & Cancellation policies amongst the CanadaStays options:
  1. Firm: A 100% refund is provided for travellers cancelling at least 60 days before check-in. A 50% refund is provided for travellers cancelling from 30 to 59 days before check-in. No refunds are provided for travellers cancelling less than 30 days prior to check-in. CanadaStays Booking Fees are non-refundable.
  2. Flexible: A 100% refund is provided for travellers cancelling at least 30 days before check-in. A 50% refund is provided for travellers cancelling from 14 to 29 days before check-in. No refunds are provided for travellers cancelling less than 14 days prior to check-in. CanadaStays Booking Fees are non-refundable.
  3. No Refunds: There are no refunds given for this property. CanadaStays Booking Fees are non-refundable. 
Reviews YES, from BookingSync to CanadaStays only
Fees YES, mandatory fees only
Taxes YES

 

Synchronization triggers and delay

What? Triggers Delay
Calendar No trigger Every hour (for search result)
When books, a live quote is provided so availability and rates are checked.
Bookings A new booking is recorded on CanadaStays Created on BookingSync at the moment of the booking to prevent double bookings
Rate No trigger 4 to 6 times a day but if a traveller books, a live quote is provided so the rates, fees and taxes are always accurate. 
Property info, photos, reviews, fees and taxes No trigger Every 24 hours but if a traveller books, a live quote is provided so the fees and taxes are always accurate.

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