In this article
Synchronization level
What? | Synchronized? |
Rental import | YES ON REQUEST, contact your customer care team |
Existing booking import | NO - Existing bookings must be added manually |
Calendar | YES - 2 way sync |
Rates | YES - including all the rate rules Note that some rate rules might impact your minimum stay. |
Property information (descriptions, amenities, location) | YES Headline: min - 20 chars, max - 100 chars Summary: min - 0 char, max - 80 chars Description: min - 400 chars, max - 10,000 chars |
Photos | YES Number of photos: min - 6, max - 24 |
Rental agreement / cancellation policies | YES |
Reviews | YES - from BookingSync to HomeAway only, upon activation by HomeAway |
Fees | YES |
Taxes | YES |
Synchronization triggers and delay
What? | Triggers | Delay |
Calendar | A booking is created/updated/cancelled in your BokingSync calendar | Every 2 hours (for search result) When a traveller books, a live quote is provided so availability and rates are checked. |
Bookings | A new booking is recorded on Homeaway | Created on BookingSync before the traveller confirms so NO risk of double booking |
Rate, property info, photos, reviews, fees and taxes | No trigger | Homeaway reads the data every 24 hours but if a traveller books, a live quote is provided so the rates, fees and taxes are always accurate. The rental agreement is displayed during the payment process and directly comes from BookingSync. |
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