In this article
- General information
- HomeAway activation process overview
- HomeAway Listings Approval Content Guidelines
- You need to have an account on one of these Homeaway site
Note that if you have listings on other sites, Homeaway might be able to migrate your listings to one of these sites, please contact your Homeaway account manager to check if it's possible.
- The activation process takes between 2 and 4 weeks (HomeAway delay) as soon as you sign the activation contract.
- The HomeAway payment gateway cannot be used anymore when connected. You MUST define a payment gateway in BookingSync
- Only USD, CAD, EUR and GBP are supported by HomeAway for this sync. Your price in BookingSync MUST be in one of these currencies and MATCH the Homeaway currency.
- The HomeAway full synchronization via the application can only be used to connect Property Manager accounts, i.e. with 5 or more properties. If you have an owner account, you can connect using iCal. See this article for more details.
- Only the first 24 pictures are synced with your Homeaway listings.
- If you want to edit or cancel your HomeAway booking you MUST do it in BookingSync. All HomeAway bookings will be shown as locked in BookingSync BUT you will be able to cancel and edit the booking in BookingSync.
HomeAway activation process overview
To understand the HomeAway activation process, please read this file, provided by HomeAway HomeAway activation process overview
HomeAway Listings Approval Content Guidelines
To make sure your listings are approved, please follow the guidelines provided by Homeaway. If any of these requirement is not met, your listing will not appear in the HomeAway feed.
- Address has to be present: address1, city, country_code, zip in Rental > Location
- Geocode has to be present: latitude and longitude in Rentals > Location (under the map)
- Description has to be present in the master brand's locale* and must be min 400 characters long in Rental > Base
- Headline has to be present in the master brand's locale* and at least 20 characters long in Rental > Base
- Minimum 6 photos in Rental > Photos
- Minimum 1 bedroom, unless rental type is studio in Rental > Base
- Minimum 1 bathroom in Rental > Base
- Rental type has to be set in Rental > Base
- Rates have to be set in Rental > Rates (at least one period entered)
- Rental agreement has to be present in the master brand's locale* in Settings > Payments
- Cancellation policy has to be present in Settings > Payments
- A payment gateway must be linked to the BookingSync account in Settings > Payments and assigned to each property in Rental > Private.
- Maximum field length restrictions: Description: 10000, Summary: 80, Photo description: 400
(*) Here is the list of local per HomeAway master brand
Homeaway master brand
Abritel, HomeAway.ca (French)
French / fr
HomeAway.com, VRBO.com, VacationRentals.com, HomeAway.co.uk,Homeaway.com.au, Homeway.ca,
English / en
Spanish / es
Italian / it
Dutch / nl
Portuguese / pt
German / de