How does the app works
Notification App comes with a set of standard notifications. Every notification app has got menu/sidebar navigation: Notifications, Scheduled, Sent, Layouts and Attachments section.
Every notification has Activate, Show, Edit and Destroy Buttons / Views.
Activate will enable your notification and Deactivate will disable it.
Show view will show your notification output and how will it look like when the customer/owner receives it. Here you can also find the sending details, filters, delivery window overview. There is an option to send a Test email.
In Edit view you are able to configure your notification. Please note that the filters should work together in concise with the delivery section. There are multiple filters you can add.
not canceled bookings
with an online payment link
downpayment not yet paid
balance not yet paid
damage deposit not paid
damage deposit paid
balance not yet paid
only for selected rentals
except for selected rentals
only for rentals with any selected tags
only for rentals without any of the selected tags
bookings with any selected sources
bookings without any selected sources
bookings with any selected tags
bookings without any of the selected tags
require client email
The delivery window includes the starting date and the maximum delivery date.
This view allows you to edit your notification using HTML and dynamic attributes (Please find the full list of the dynamic attributes in your BookingSync > Notifications > Template Guide). You can set up your notification message in different languages.
Destroy will delete the notification.
You can find the list of scheduled notifications in Scheduled view. There are some additional details like Name, Booking ID, Due At and Notification Error. You can Suspend, Retry(Resend) and Show the message.
The Sent view will show notification name, booking ID, Sent at date and booking reference and will include the options to Resend, Show, and Stats.
Layouts include 2 types of notifications Internal and Branded email which you can Show, Edit and Destroy. (Include the difference between those 2). There is also an option to Add a New Layout. When adding a new layout you would need to fill in the name of the layout and HTML window where you can add your custom layout.
Attachments view includes the name of the attachment, notification name, rentals count, and options to show, edit and destroy the attachment. You can also Add New Attachment. When adding a new attachment you need to add the name of the attachment.
Example of Generic Notification
For example Review Request notification. In Set filters please add 2 filters Confirmed Booking and Not Canceled Bookings to ensure that as soon as the booking is confirmed and not canceled the notification will send.
Delivery Window has got Early condition and Late Condition. The early condition has got a few time triggers, for example, that you can use:
- after create
- before balance due
An example of an early when you want it to send 3 days before the balance is due.
Please note the notification is only sent once. Although, there is only one case when it is triggered again. For example, you have a tentative reservation and you set your notification to send every time it is updated:
- after update
- after departure
For example Review Request notification which you can set to certain days after departure.