Frequently asked questions
Credit card payments with CanadaStays application?
Yes, CanadaStays are the merchant of record for all bookings processed on their application. They process payouts directly to owners.
-The payout and contact information for owners is set up as part of new owner onboarding and will be in place prior to the integration going live on CanadaStays side.
How do you prevent double bookings?
Availability/Calendar is synchronized hourly. Double bookings are avoided by requiring a valid live quote from /rentals/search endpoint before a traveler is able to place a booking.
How can I contact CanadaStays for support/question?
You can contact CanadaStays for any support/questions on the following link https://canadastays.atlassian.net/servicedesk/cus...