It is not possible to synchronize Vrbo's inbox through their API, nonetheless there is a workaround to get messages from Vrbo in your BookingSync / Smily inbox.
- Create a guest with your contact details (email address)
- First Name
- Last Name
- Preferred Language
- Email address label
- Email address
- Send yourself an email through BookingSync inbox
- On your email inbox, copy the BookingSync inbox sender
- On your Vrbo account, go to Account / account settings
- Paste the copied email address as the second (or third) email address
- Check on one or two listings the the email address has been synced properly.
Chose one listing, click on it to open it
Click on modify property
Click on contact information
Check the communication settings are on both email adresses
You're all set !
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