What is Conduit (previously HostAI)?

Conduit is the AI-powered support platform for guest-focused teams. Unify your communication channels, automate your messaging, and build a knowledge base.

HostAI is your single source of truth that unifies communication, data, and collaboration so that you can provide exceptional service, retain clients over the long-term, and improve efficiency - ensuring that support, success, and satisfaction go hand in hand.

🚀 What are the main features of Conduit?

1. Conduit creates tasks from guest messages and private reviews.

2. Automate guest communication with AI through Whatsapp, phone, email and more!

3. Drive additional revenue by offering upsells to guests.

4. Build a knowledge base to find all the information about your company in a click

💡 Why using Conduit?

1. It starts with communication.

We believe in unifying all interactions. Every message isn’t just a conversation; it’s the beginning of action. Communication should seamlessly connect tasks, to-dos, and data, creating a single source of truth that empowers teams to act with insight and clarity.

2. Powered by your data.

You should be able to leverage your data as a springboard for understanding, automating, and enhancing all interactions. Contact and property data must continuously enrich over time, giving your team a deeper understanding of each guest while keeping property info up-to-date. With HostAI, we want you to turn data into proactive support, streamlining tasks and anticipating needs.‍

3. Nurture leads to growth.

When every touchpoint reflects care and insight, people feel valued, increasing their trust and likelihood to book, return, and recommend. By nurturing each interaction with a long-term view, support becomes not just a reactive function but a proactive strategy that fuels loyalty and drives sustainable success.

Pricing

🎁 Conduit offers you a 2 weeks free period for you to try it!

They offer three primary plans tailored to different types of hosts:

1. Superhost Plan
   • Ideal for: Hosts with 1-10 listings
   • Pricing: $12 per listing per month
2. Property Manager Plan
   • Ideal for: Hosts with 11-50 listings
   • Pricing: $10 per listing per month
3. Enterprise Plan
   • Ideal for: Hosts with 50+ listings
   • Pricing: Custom pricing available. Please contact cole@hostai.app for details

🔄 Onboarding process

To get started, simply fill out their online form here. Once they receive your information, they'll schedule a personalised call with one of their team. During this call, they'll guide you through the setup process, answer any questions, and ensure you're ready to start maximizing the benefits of their service.

Contacts

• French speaking support: lodo@hostai.app
• English speaking support: support@conduit.app
• Sales contact: cole@hostai.app
• Technical contact: punn@hostai.app