- When a guest makes a booking with you, they receive a contract which shows the damage deposit amount.
- Before the guest’s arrival, they will receive a request to pay the damage deposit via Swikly.
- Swikly will secure the deposit on the guest’s credit card without debiting or blocking their bank account.
- Once the damage deposit has been secured on the guest’s card, you will see a tag on the booking on Smily
- If there is no claim made on the damage deposit, the deposit expires automatically a few days after the guest has checked out.
- If you need to make a claim, just contact the Swikly team and they will take care of claiming the funds for you.
- You will receive any payment due into your bank account.
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