Channels & Synchronization

BookingSync allows you to connect with as many portals as you like amongst the ones supported. You can see the updated list in our Available Channels page.

Note that some channels offer a 2-ways sync, and others a 1-way sync, from BookingSync to the portal. 

In this article

• 1-way and 2-ways sync
• Inquiries, confirmed, instant & tentative bookings
• Sync with the most popular channels

1-way and 2-ways sync

Every channel works in a different way, so some of them offer a 1-way sync and others offer a 2-ways sync. 

For 1-way sync connections, always from BookingSync to the channel, you still receive by e-mail the inquiries from the portal, then you need to manually add the bookings to your BookingSync calendar and then, the information is spread to the other portals. 

For 2-ways sync connections, you directly receive the bookings or tentative bookings in your BookingSync account and they are automatically sent to the connected portals. For example: If you have a booking in your Airbnb account, it blocks automatically and instantly your BookingSync calendar and if you define a booking in your BookingSync calendar or have a booking from another portal, it blocks automatically and instantly your calendar in Airbnb. Thus, the calendar in BookingSync becomes your SOURCE calendar as it pushes all the bookings to the connected portals.

Inquiries, confirmed, instant & tentative bookings

1-way sync (always from BookingSync to the Channel):

• Inquiries: they are not synchronized with BookingSync and will arrive directly in your email account.
• Confirmed bookings: they are not synchronized with BookingSync. You will need to create them on BookingSync manually (ideally right before confirming them on the channel).
• Instant bookings: they are not synchronized with BookingSync, and therefore we highly recommend to avoid Instant Bookings for channels with 1-way synchronization.
• Tentative bookings: they are not synchronized. For example: TripAdvisor is made to be on request so we then don't push tentatives.
• Availability: Once a new booking is added within BookingSync, availability will be updated on the channel (time varies based on the channel).

2-ways sync (BookingSync <> Channel):

• Inquiries: they are not synchronized with BookingSync and will arrive directly in your email account.
• Confirmed bookings: they are synchronized with BookingSync and will arrive directly in your BookingSync dashboard (Bookings section).
• Instant bookings: they are synchronized with BookingSync and will arrive directly in your BookingSync dashboard (Bookings section).
• Tentative bookings: they are synchronized with BookingSync and will arrive directly in your BookingSync dashboard (Bookings section).
• Availability: it is synchronized with BookingSync. Once a new booking is added within BookingSync, availability will be updated on the channel instantly.

Sync with the most popular channels

To connect to any of the supported portals you need to install the corresponding app, available on our App Center, from the App section of your account, and wait for the activation confirmation that will give you the next steps.

We offer 2-ways sync with Airbnb, Booking.com, Expedia, Vrbo, TripAdvisor and French Mountain Trips: 

• Airbnb: It's a 2-ways real-time sync of your CALENDAR, SEASONAL RATES, SPECIAL OFFERS, PROPERTY INFO, and certain RATE RULES. The additional person rate rule has to be defined in the Airbnb app listing settings (Only for listings in V1 rate plan).
• Booking.com: it's a 2-ways real time sync of your CALENDAR and RATES. We import automatically bookings from Booking.com when we do the first sync.
• Vrbo (for property managers): it's a 2-ways real time sync of your CALENDAR, RATES and PROPERTY INFO (descriptions, photos, location & amenities). You must have MINIMUM 5 LISTINGS if your rentals are located in APAC. 
• Expedia: It's a 2-ways real-time sync of your CALENDAR, SEASONAL RATES, SPECIAL OFFERS, PROPERTY INFO