What is Chekin?

Chekin helps vacation rental managers and hotels automate the entire check-in process, from booking confirmation to check-out. With over 80,000 client properties worldwide, Chekin helps streamline operations, save time, enhance guest satisfaction, and generate additional revenue.

Designed to elevate the digital guest experience, Chekin offers features such as guest registration and identification, remote access, sending guest information to the police, online deposits, upselling, and much more.

How it works?

1. Smily listings are automatically imported to Chekin. Once transferred, guest registration links are sent via email to complete the online check-in.
2. Guests confirm their details. You can customize the form fields within the form to leverage such information for your marketing actions.
3. ​​Guests upload an ID or passport photo and take a selfie. Chekin verifies the identity through biometric match technology.
4. Once the guest data is collected, Chekin automatically sends guest data slips to the required authorities (e.g police)
5. If applicable, Chekin automatically calculates and charges tourist rates.
6. Upsell personalized add-ons during the entire guest journey to boost your revenue with every reservation. 
7. Centralize all payments related to the online check-in, including taxes, upsellings, and more, while enjoying a lower commission rate. 
8. Also, you can deliver a smooth onsite check-in. Scan guests’ IDs and passports via OCR scanner and fill forms in a matter of seconds.

Why using Chekin?

3 main reasons:

1. Enhance the Guest Experience

• Provide an elevated guest experience at your property by eliminating long lines and the need for guests to download apps for check-in. Instead, offer a seamless online check-in process with remote access through digital keys.

2. Save Time and Boost Revenue 

• With Chekin, automate operations to save time. Moreover, utilize the upselling functionality to offer additional services, generating extra revenue per booking.

3. Protect Your Properties

• Chekin safeguards your property against potential damages, fraud, or identity theft. Be assured by your guests and avoid fines for non-compliance with legal requirements.

Chekin currently covers the legal compliance of the following countries (don't hesitate to reach out to them if your country is not in this list, maybe it was added since we wrote this article!):

• • Spain
  • Italy
  • Portugal
  • Dubai
  • Germany
  • Netherlands
  • Austria
  • United Kingdom
  • France
  • Belgium
  • Czech Republic
  • Colombia
  • Romania
  • Thailand
  • Greece
  • Croatia
  • Zurich - Switzerland

Difference between the basic and premium features:

Basic Features:

• Online Check-in: say goodbye to manual tasks and long check-in lines. Now, guests can register through it from the comfort of their homes with no app downloads required.
• Onsite Check-in: reduce on-site check-in times with instant guest data capture via OCR scanner.
• Legal Compliance: Chekin automates the process of sending guest data to the police in countries where it is mandatory.
• Upsells: promote your special add-ons or third-party offerings across the entire guest journey and through various channels to boost your direct revenue and enhance the guest experience.
• Damage Protection: request an online deposit from guests and protect your properties.
• Payments: automate and centralize guest payments, all in a secure platform.

Premium Features:

• Identity Verification: leverage biometric match technology to ensure the person entering your properties matches the documentation.
• Self-check-in and Remote Access: Once the identity has been verified, send an email with instructions on how to access the accommodation remotely via smart locks.
• City Taxes: Chekin automatically calculates applicable tourist taxes based on regional and country-specific parameters.