To configure your inbox, there is not much to do :)
Your account is synced with Airbnb thanks to the official connection, nothing to do, you'll see all the conversations appears in a couple of hours, and new conversation right away in your inbox!
An email redirection is necessary to get the conversations updates right away. A few steps to follow and bingo! all the conversations with the Homeaway guests will be updated. Without email redirection, the conversations get synced every 15 minutes.
Here is how to redirect emails from Gmail.
- Go to the Settings
- In the Forwarding and POP/IMAP, click on Add forwarding address (make sure you select to keep a copy in your inbox)
- Go back to your inbox to get the verification code sent to you via email
- In the Settings > Forwarding and POP/IMAP, confirm the transfer thanks to the code
- In the Filters and Blocked addresses tab, click on Create a new filter
From@messages.homeaway.com, and click on Create filter
Forward to and select the forwarding email address added before.