Overwiew :
Managing payments with SmilyPay.
1. What is SmilyPay?
- SmilyPay is our payment gateway solution, operating under our own banking agent license, registered with the ACPR (French Prudential Supervision and Resolution Authority).
- SmilyPay is SCA/3DS 2.0 certified, eliminating the risk of fraud and ensuring successful payments.
- Payments are stored in your SmilyPay wallet and are released at the latest on the day of check-in, with automatic weekly transfers to your account. You can view all your payments (past and upcoming) from the "Finance" section of your Smily account. With SmilyPay, you can also manage refunds for your travelers with just 1 click!
- Creating an account on a payment gateway can be complex, but with SmilyPay, the onboarding process is simplified, and you benefit from the support of our teams.
- Our gateway exclusively handles transactions in euros (€), and can process Visa, Mastercard and American Express.
2. What are the benefits of SmilyPay?
SmilyPay has numerous benefits and advantages:
- Easily track your payments through the "Finances" tab in your Smily account.
- One-click refunds directly from the reservation page in your Smily account.
- Exceptional assistance from our support team to help you with SmilyPay.
3. What are the rates of SmilyPay?
Our rates are more affordable than Stripe, offering a specialized solution tailored to your Smily account.
Transaction fees are directly deducted from your payouts.
European Card Payments:
- Standard card: 1.4% + €0.30
- Corporate card: 2.95% + €0.30
Non-European Card Payments:
- Standard card: 2.95% + €0.30
- Corporate card: 3.5% + €0.30
The details of these fees will be visible in the "Financial Report" section of your Smily account, and a monthly invoice will be issued to help you manage your accounting.
4. Constant improvements
SmilyPay is constantly evolving to meet your needs. Split payment is one of the latest features deployed.
Tired of chasing property owners for your commissions?
Split payment automates the distribution of funds: each party receives what they're owed directly. Owners are paid automatically for their share, and you receive your commissions without delay or follow-up.
This feature comes with an additional fee of 0.6% excl. VAT per transaction.
Latest update: American Express on SmilyPay
SmilyPay now accepts American Express card payments. This additional payment option helps reduce cart abandonment and increase your revenue.
The rates applied for American Express are those for Corporate cards.
Activation:
Go to the payment settings in your Smily account to enable American Express.
⚠️ Important:
This activation must be performed separately for each configured payment gateway.
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