Configure the Split Payment

How can I activate and configure the Split Payment?

Note: You can choose between a global configuration for all properties, or multiple configurations (e.g., different split depending on the property).

• Click Create a configuration.

• Enter the agency commission (if applicable).

• Payout configuration: Define the recipients: “who gets what” (agency, owner, property manager…) and special cases 
   

• Rental eligibility: Define the rentals depending on the configuration

• Assign property manager payment gateway: Select the account to receive the Property Manager payouts 

• (Optional) Add advanced configurations if needed (see below)
• Save

💡 Recommended: validate the configuration with your Account Manager or our Customer Success team to avoid any ambiguity.

(Optional) Advanced Configuration

Here you can add fixed fees per booking that the Owner pays to you.

Examples:

• Check-in fee (€15)
• Fridge stocking fee (€100)
• Booking fee (€10)

You also choose whether the fee is:

• Deducted from the commissionable amount (shared between you and Owner), or
• Not deducted (fully paid by Owner or yourselve).

How will this look like?

Booking rent = €1000
Commission = 20%
Owner cleaning fee = €100
Check-in fee = €10

• Without fee deduction:
  • PM gets €200 + €10 = €210
  • Owner gets €800 – €10 + €100 = €890
• With fee deduction:
  • PM gets (€1000 – €10) × 20% + €10 = €208
  • Owner gets (€1000 – €10) × 80% + €100 = €892

Apply split payment configuration to past bookings

This option allows you to retroactively apply split payment to bookings made before the feature was activated on a rental. When this box is checked, previously confirmed bookings can benefit from payment splitting, provided that the configuration was assigned to the rental before the check-in date of the booking in question. Important: splitting will only be applied if the payment has not yet been disbursed to the management agency. Once funds have been transferred, it will no longer be possible to split the payment for that booking.

Example scenario

Context: On January 15th, a traveler books your property for a stay from March 15th to 22nd. The payment of €1,200 is made immediately.

Scenario 1 - Splitting possible ✓

• January 15th: Booking confirmed and paid (€1,200)
• January 20th: You activate the split payment configuration on the apartment (70% agency / 30% owner)
• March 10th: Scheduled check-in date
• Result: The option is checked ✓. The configuration was assigned before the check-in date (March 10th) and the payment has not yet been disbursed. The split is applied: €840 for you, €360 for the owner.

Scenario 2 - Splitting not possible ✗

• January 15th: Booking confirmed and paid (€1,200)
• March 10th: Check-in date - the €1,200 is disbursed to the agency
• March 12th: You activate the split payment configuration on the apartment

Result: Even if the option is checked, splitting is not possible because the money has already been disbursed to you before the configuration was activated.