FAQ about Rental Ninja

What features are included in each Plan?

 1. Starter Plan

• Website and Mobile App
• Push-Notifications through the Mobile App of any modifications in the Bookings
• Unlimited amount of Team Members with customisable access
• External pro
  vider + Rental Owner Access
• Allow your Team (including Rental Owners) to create Availability Blockings in your Rentals.
• Internal Chat with your Team
• Booking Management (Share Comments, Notes, Pictures with your Team, update Check-in/out times)
• Keep track of the Payments made by your Guests including an Alert system
• Booking Tags
• Booking list & Calendar view
• Control Center: Reports + Exports of your KPIs (such as occupancy, revenue generates, ADR, average Booking price, average Booking length, revenue per Booking Channel, and more)
• Timeline of current events in your account
• Slack integration (Slack is a service that is separately contracted)

2. Professional Plan

• All Basic Plan features
• Task Module
  • Have Jobs automatically created for you (related to a Booking or not)
  • Have the right person/department complete the Jobs for you
  • Option to upload pictures + videos in the Jobs
  • To do list per Assignee
  • Calendar view per Assignee AND per Rental
  • Option to create manual Jobs
  • Job Inspection feature
  • Completed Jobs exports
• Accounting Module
  • Accounting Documentation Automation (Statements + Payments)
  • Option to add manual items/services/expenses
  • Invoices to Rental Owners / external service providers
  • Accounting Statisticsç
  • Tracking of paid out Payments
  • Advanced Accounting Settings to filter out OTA Commissions
• Guest Module
  • Check-in automation through an automated Pre Check-in Form + access to your personalised Online Guest Portal including Apartment Guidebooks

Is there a minimum Permanency period ?

No, there is no permanence required! 

We prioritize flexibility in our business model, eschewing minimum or permanent contracts, aligning with our belief in software adaptability. Clients have the freedom to tailor their engagement based on their evolving needs and preferences, fostering a dynamic and collaborative partnership. 

Our approach is centered on providing value and fostering long-term relationships through trust and client-centric solutions.

Can I change my subscription plan later if needed?

Certainly!

For monthly plans, you have the flexibility to upgrade or downgrade your subscription plan as needed. However, for yearly plans, the selected plan will remain in effect until the renewal date, maintaining the agreed terms throughout the subscription period.

How do I access training resources and materials for the software?

Accessing training resources and materials for the software is straightforward. 

What to expect upon Registration:

• One on One Onboarding Meeting
• Direct Customer Support Chat
• Help Center Access: Online Materials where you can access a variety of training articles, including tutorials, guides, video demonstrations, and frequently asked questions (FAQs). 

Additionally, our support team is readily available to assist you and guide you through the learning process, ensuring you have all the resources needed to make the most of the software.

Contact information:

info@rental-ninja.com

www.try.rental-ninja.com

For any question, you can refer to Rental Ninja manual.

Their pricing plan is available here. As a BookingSync client, you will benefit from a 14-day free trial !