FAQ

When setting up a trial account do I need to pre-fill credit card information?

No credit card isn’t required when signing up for a trial

How many rentals could I sync?

All your active rentals will be imported to Wishbox there is no limitation

What is the best way to contact Wishbox support?

Wishbox has got chat and email support inside your personal Wishbox dashboard

How often does Wishbox read/write data from/to BookingSync API (especially if done in regular intervals)?

Live update, meaning the data updates instantaneously  

What syncs with BookingSync is it a 1-way or 2-way sync?

It’s 2-way sync from BookingSync to Wishbox and vice versa, active rentals and bookings client email, client phone, expected check-in time and expected check out time are syncing

My account is currently on 1-way sync. How to switch to 2-way sync?

If your company has been registered with Wishbox app before the 2-way sync support.

• You need to go to the Settings in Wishbox
• Turn on the Enable two way connection
• Click on Save
• Then click on the Authorize button

This will redirect you to BookingSync app to approve the required permissions for the 2-way synchronization to work

After 21-day trial how many rentals will be charged?

Only active rentals which have bookings will be charged every month. Please refer to the pricing

There is + New Rental / + New Reservation button, can I add new rentals / reservations?

Yes you can but it won’t be imported to BookingSync

Can I deactivate my rental/reservation in Wishbox?

Yes you can