🎉 Welcome to the New Smily Booking.com App!

We’re thrilled to announce the launch of our completely redesigned Booking.com app — reimagined from the ground up to deliver a faster, more intuitive, and more powerful experience for property managers.

Whether you're connecting new listings, monitoring performance, or updating your rates and policies, managing your Booking.com portfolio through Smily has never been easier.

🚀 What’s New

⚙️ A Brand-New Foundation

Rebuilt on the modern Ember framework, the new app brings:

⚡ Faster performance

🎯 Smoother navigation

🧩 Unified experience across all actions

🧭 A Smarter, Intuitive Interface

Everything is designed around your workflow so you can:

• Spend less time clicking around
• Get a full overview of your listings at a glance
• Work efficiently with minimal training

📊 At-a-Glance Dashboard

Track your portfolio's health with the new dashboard snapshot:

ℹ️ Hover over any “ℹ️” icon in the app to understand each metric’s meaning and impact.

🔍 Powerful Filtering & Search

Use the new Filters bar to zero in on exactly what you need:

• Rentals Status (Bookable, Blocked, Pending…)
• Content Score buckets (e.g. < 50 %, 50–75 %, > 75 %)
• Guest Review Score range
• Tags, Last Updates, Legal Entity ID, Booking.com ID and more

Filtered view? Simply hit Export to download a CSV of your current list with all filters applied.

🛠️ New Table View + Bulk Editing

Introducing a cleaner, more actionable table layout:

• 📋 View key info for all listings at once
• ✅ Select one or many listings to update settings or sync in bulk
• 📤 Export data instantly (with or without filters)
• 🛎️ Stay in control — no more waiting on support for basic tasks

New flow in order to connect your listing to Booking.com

Forget about the drag and drop!

Thanks to a new action at the right of each of your non-connected listing, you can now click on Connect and just follow the steps to successfully connect your listing to Booking.com!

1/ Easily filter by Unconnected rental

2/ Click on Connect action

3/ Select between

Publish this rental to booking.com = you’ve created this listing on Smily and you are connecting to Booking.com;

Link a Booking.com property with this rental = you want to link an existing Booking.com’ listing with one on Smily

a) If option ‘Publish this rental to Booking.com’

Just select the booking model then follow the steps 🙂

b) If option ‘Link a Booking.com property with this rental’
Follow the steps explained within this page

• To change and select Smily as new provider for this listing
  
  Click on connect additional account

  ℹ️You can use the quick "connect button" instead of going to booking.com’ extranet to make it easier and faster :) 
  

Just enter the booking.com Hotel id of the listing you want to map to this Smily listing and follow the steps:

📋 Contextual Side Panel

Select any connected listing to open a side panel where you can:

• 🔄 Trigger an instant sync
• 🌐 View your Booking.com public URL
• 🧩 Access 50+ configurable channel settings including pricing, availability, cancellation policies, and more

🚦 Real-Time Status Indicators

Use built-in color tags to instantly assess listing status:

• 🟢 Bookable – Ready to receive bookings
• 🟡 Pending – Connection is in progress
• 🔴 Blocked – Action needed (blocked > 12h)
• ⚪ Closed – Listing is inactive or closed on Booking.com

These indicators help you prioritize fixes and stay ahead of issues.

🔁 Easily Switch Between Layouts

Still attached to the classic version?
No worries — you can toggle between the New Layout and Classic Layout anytime via the top header.

Explore the new features at your own pace.

🌍 Available in English & French

The app adapts to your language preferences automatically — no setup needed.

✅ Quick Start Checklist

• 🔗 Connect your account (if not already done)
• 📊 Review dashboard metrics to identify listings that need attention
• 🔍 Apply filters to focus on listings by score, issue, or status
• 🛠️ Sync, update, or export — directly from the dashboard

🎥 Learn More: Video Walkthrough

• Part 1: 🎥 Intro Guide Video
• Part 2: 🎥 Intro Guide Video

💬 Need Help?

Click the Help icon in the bottom-right corner of the app
or contact your Customer Success Manager for tailored assistance.

Thank you for choosing Smily — we’re excited to see how this new app helps you grow your business on Booking.com! 🌍