In BookingSync, you have 2 main payments: the down payment, to confirm the reservation and the balance.
BookingSync helps you track these payments. You can record all the payments for each booking, generate payment links to do online payments, chase your missing payments and track refunds.
In this article
- Add a payment to a booking
- Use online payments
- Understanding your payment details on BookingSync
- Related questions
Add a payment to a booking
For offline bookings, like cheque, cash or wire transfer, you can manually record the payment in the booking.
Use online payment
With BookingSync, it becomes easy to use online payments. Choose and connect your payment gateway, and you can start using payment links to send to your guests. Open your rentals for instant booking and convert your website in a real merchant site where the travellers will be able to confirm there own reservations! A real time saver!
Connect your payment gateways
First step for online booking is to connect a payment gateway in the Settings > Payments section and then apply it to the rental > Private section.
TIP: you can connect several payment gateways to BookingSync. Easy then to offer the PayPal and Credit Card option to your traveller OR to have one payment gateway per owner so they get the payment directly.
Use payment links
Now that you have a payment method defined, a payment link is generated for each booking.
Once they click on the link, the travellers are redirected to a payment page where they can proceed to the downpayment or the full payment depending on the timeframe and the payment settings.
Once the payment made, the payment recorded automatically in the booking and it it was a tentative, it confirms the booking.
TIP: the payment links can be sent automatically for the downpayment and the balance thanks to our Notification app.
Take payments through your website with online booking
First, you must allow instant booking on your rentals.
Then, for all the instantly bookable rentals, the booking form on your website will show the Book Now button.
When the traveller select the check-in and check-out date, the number of adults and children, the price is calculated for the quote. It includes the rent + all mandatory fees and taxes.
When the traveller click on
Book Now, he is redirected to a payment page where he is requested to proceed to the downpayment or the full payment depending on the timeframe and the payment settings.
Once paid, the booking is automatically added to your calendar as confirmed and the payment recorded automatically as well.
Understanding your payment details on BookingSync
You will find out more information on your payments' status on the payment bar displayed for each booking.
- Blue payments stand for paid payments (the booking is not fully paid yet, you still need to receive a payment for this booking):
- Yellow payments stand for authorized payments (the money is blocked on your guest's account until it is paid). You will receive the payment within a time period specified by your bank:
- Green payments stand for fully paid bookings:
You also have the possibility to learn more about the payments by hovering with your cursor on the payment bar:
How do I handle Refunds with BookingSync?
You can simply add a negative payment so that the “payment green bar” for the deposit goes back from “green” to “white”! If you use the contract management feature, a new contract will automatically be send to your business and client's email addresses.
Note that's it's just a tracking of the refund, the refund itself has to be made through the payment gateway or any other way.
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