In this article we explain how you can synchronize you damage deposit to Booking.com:
Information: The deposit program by booking.com is currently not available through API. Therefore, we are unable to offer it to you at the moment.
With Smily, we provide you the option to enter information about managing your deposit, which is solely used for displaying and sending information to booking.com for the final traveler.
Additionally, we collaborate with Swikly, through which you can connect to manage and automate the deposit - More information on this page: https://manual.bookingsync.com/hc/en-us/sections/360004407913-Swikly
How does it work?
In order to be able to synchronize your damage deposit, you need to have the settings applied on your BookingSync account.
See below how to apply the proper settings:
-
First step is to apply the damage deposit amount in your BookingSync account under rentals > rates > damage deposit:
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Second step is to indicate within how many days you will refund the damage deposit under settings > payments and if you want to charge the deposit with or without Smily, and on arrival or with bookings payments / before arrival:
How will it be synchronized with Booking.com?
According to your settings on BookingSync, here is the corresponding synchronization on Booking.com under the tab Additional fees & charges:
Example of how it will be reflected on Booking.com according to the settings you applied on BookingSync:
| Smily Plan | Collection method | Collection time | Balance due | Damage deposit collection method | Return method | Refund damage deposit after |
| Smily Services | With Swikly | 14 days before arrival | amount synchronized via your rental settings |
- credit card if regular payment gateway is in use, - Paypal if paypal is used |
Credit card | Up to 14 days after check-out (❌ not on checkout) |
| Smily Software |
Within Smily (without Swikly) |
14 days before arrival | amount synchronized via your rental settings |
- credit card if regular payment gateway is in use, - Paypal if paypal is used |
Credit card |
- on checkout
|
| Smily Software |
Within Smily (without Swikly) |
On arrival | amount synchronized via your rental settings |
- credit card if regular payment gateway is in use, - Paypal if paypal is used |
Credit card |
- on checkout
|
| Smily Software |
Within Smily (With Swikly) |
14 days before arrival | amount synchronized via your rental settings | - credit card | Credit card |
up to 14 days after check-out
|
| Smily Software | Outside Smily | On arrival | amount synchronized via your rental settings | Cash | Credit card | On checkout day |
| Smily Software | Outside Smily | On arrival | amount synchronized via your rental settings | Cash | Credit card | Between 1 and 7 days after checkout |
| Smily Software | Outside Smily | On arrival | amount synchronized via your rental settings | Cash | Credit card | up to 14 days after check-out |
| Smily Software | Outside Smily | Before Arrival | amount synchronized via your rental settings |
- credit card if regular payment gateway is in use, - Paypal if paypal is used - credit card if Payments by Booking.com is used |
- credit card if regular payment gateway is in use, - Paypal if paypal is used - bank transfer if none is used (ex. Payments by Booking.com) |
up to 7 days after check-out |
| Smily Software | Outside Smily | Before Arrival | amount synchronized via your rental settings |
- credit card if regular payment gateway is in use, - Paypal if paypal is used - credit card if Payments by Booking.com is used |
- credit card if regular payment gateway is in use, - Paypal if paypal is used - bank transfer if none is used (ex. Payments by Booking.com) |
up to 14 days after check-out |
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