How does the Notification app works

How does the app works

Notification App comes with a set of standard notifications. Every notification app has got menu/sidebar navigation: Notifications, Scheduled, Sent, Layouts and Attachments section.

Notifications

Every notification has Activate, Show, Edit and Destroy Buttons / Views.

Activate will enable your notification and Deactivate will disable it.

Show view will show your notification output and how will it look like when the customer/owner receives it. Here you can also find the sending details, filters, delivery window overview. There is an option to send a Test email.

In Edit view you are able to configure your notification. Please note that the filters should work together in concise with the delivery window. There are multiple filters you can add.

 
tentative bookings

confirmed bookings

expired tentatives

canceled bookings

not canceled bookings

unavailable bookings

all bookings

with an online payment link

downpayment not yet paid

downpayment paid

balance not yet paid

balance paid

damage deposit not paid

damage deposit paid

balance not yet paid

balance paid

only for selected rentals

except for selected rentals

only for rentals with any selected tags

only for rentals without any of the selected tags

bookings with any selected sources

bookings without any selected sources

bookings with any selected tags

bookings without any of the selected tags

require client email

contract(experimental)

The delivery window includes the starting date and the maximum delivery date.

This view allows you to edit your notification using HTML and dynamic attributes (Please find the full list of the dynamic attributes in your BookingSync > Notifications > Template Guide). You can set up your notification message in different languages.

Destroy will delete the notification.

Scheduled

You can find the list of scheduled notifications in Scheduled view. There are some additional details like Name, Booking ID, Due At and Notification Error. You can Suspend, Retry(Resend) and Show the message.

Sent

The Sent view will show notification name, booking ID, Sent at date and booking reference and will include the options to Resend, Show, and Stats.

Layouts

Layouts include 2 types of notifications Internal and Branded email which you can Show, Edit and Destroy. (Include the difference between those 2). There is also an option to Add a New Layout. When adding a new layout you would need to fill in the name of the layout and HTML window where you can add your custom layout.

Attachments

Attachments view includes the name of the attachment, notification name, rentals count, and options to show, edit and destroy the attachment. You can also Add New Attachment. When adding a new attachment you need to add the name of the attachment.

Example of Generic Notification

For example Review Request notification. In Set filters please add 2 filters Confirmed Booking and Not Canceled Bookings to ensure that as soon as the booking is confirmed and not canceled the notification will send.

Delivery Window has got Early condition and Late Condition. The early condition has got a few time triggers, for example, that you can use:

• after create
• before balance due

An example of an early when you want it to send 3 days before the balance is due. 

Please note the notification is only sent once. Although, there is only one case when it is triggered again. For example, you have a tentative reservation and you set your notification to send every time it is updated: 

• after update
• after departure

For example Review Request notification which you can set to certain days after departure.