🏠 Disconnecting a Rental from Booking.com

Remove a Listing from the Partial - Regular Sync 🔌

Steps:

1. Access Smily App 🧑‍💻:

• Go to the Apps section in the Smily platform.
• Select Booking.com.

2. Find the Listing 🔍:

• Locate the listing you want to disconnect from Booking.com.

3. Disconnect the Listing ❌:

• Hover over the check mark next to the listing.
• The check mark will change to a Disconnect button.
• Click Disconnect.

Finalization ⏳:

• The listing will be disconnected and closed on Booking.com 🚫.
• Please note, it may take up to 24 hours for the listing to be marked as non-bookable on Booking.com.

Important Notes ⚠️🔒:

• After disconnecting, the listing cannot be connected to a new hotel ID 🏨.
• The listing can only be reconnected to the same hotel ID on Booking.com.

Remove a Listing from Booking.com Extranet and Disconnect from Smily 🔄

To fully disconnect the rental from the channel manager:

1. Access Your Booking.com Extranet 💻:

• Log in to your Booking.com extranet account. 🖥️

2. Select the Property 🏠:

• Choose the property you wish to disconnect.

3. Go to Account Settings ⚙️:

4. Deactivate XML Connection 🔓:

• The XML connection will become inactive, and the listing will no longer be available through Smily.

Final Step - Mandatory to Inform Smily Team 📩

• Notify Smily support to finalize the disconnection process 🚨 

Final Notes 💡:

• Disconnecting a listing is a permanent action and can only be undone by reconnecting it to the same Booking.com hotel ID 🏨.
• Always ensure that the XML connection is properly deactivated to avoid any issues with bookings or availability 📅.

If you have further questions or need assistance with the disconnection process, please reach out to Smily support 💬 or Booking.com support 🛎️.