Elevate Your Airbnb Experience with Automated Reviews.
How It Works
Gain full control of your review communication by activating or deactivating the Automated Reviews feature at your convenience. Toggle the settings within Smily to align with your review preferences.
Once activated, the feature will apply only on your future reservations. It won't affect your past bookings.
With Automated Reviews, our system allows you to input multiple content messages that will be posted randomly 6 days after a guest checks out. This ensures your reviews are not only genuine but also reflect the dynamic personality of your property.
Edit Content Reviews
To edit any content reviews simply click on the message to open the edit section, update the public content or delete it if needed.
Please note that Airbnb blocks host reviews that have been posted in another langage than the one used by the guest except if the review is in English so we highly recommend you to create your templates here in English.
Add a personal touch to your automated reviews by including a private message. Whether it's a special thank you note or specific instructions for future bookings, you have the flexibility to tailor a message that resonates with your guests.
Timing Is Everything
Our Automated Reviews feature operates on a 6 days delay after the guest checks out. This thoughtful timeline strikes the perfect balance, allowing your guests to reflect on their stay before receiving your automated review, in addition it gives time to suspend the review if needed.
It's a strategic approach that ensures your messages are timely and impactful.
💡 You can deactivate the automated review feature on specific reservations by going on the reservation and clicking on the button as follow:
Benefits at a Glance
Efficiency: Save valuable time by automating your review process.
Variety: Keep your reviews fresh and engaging with randomly selected content.
Personalization: Add a personal touch with customizable private messages.
Timing: Strategically time your reviews for maximum impact, one week post-checkout.
👉 Log in to your Smily account.
👉 Navigate to the "Reviews" section in your sidebar, then Host reviews.
👉Click on ‘Automation’ button
👉Input your diverse review content and private messages.
👉Toggle the feature Activate as needed.
🎉Enjoy the enhanced guest interaction and feedback experience!
Your Feedback Matters
As we unveil this exciting feature, we value your thoughts and feedback. Your input is instrumental in shaping the future of Smily.
Reach out to our support team with any questions, suggestions, or insights you may have.