Bookings - Manage your bookings

In this article

• Create a booking
• Tentative status as a choice when creating a new booking
• Restore a booking

Create a booking

There are 2 simple ways to add a booking to your calendar.

• From any of the views of the Calendar section
• From the Bookings section
• From the Inquiries section

From any of the views of the Calendar section

1. Go to the Calendar section
2. Click on the rental and arrival date (for the Calendar view, first select the rental then click on the arrival date)
3. Click on the departure date.

   

   A new window will pop up where the booking details need to be entered

4. Enter the booking details and click on Create

Note: from the Booking List view, first click on Create a new Booking to open the pop-up. Then chose the rental to create the booking.

From the Bookings section

You can also create a booking by clicking on the New Booking button in the Bookings section. This will open the pop-up and you can select the rental for the booking and enter all the details.

From the Inquiries section

Once you’ve set-up your BookingSync website OR embedded our Booknow & Inquiry widget into your website, you can start receiving inquiries.
All the inquiries and their complete details are directly displayed in the Inquiries section. This is the place where you can easily convert them into new bookings.

1. Go to the Inquiries section
2. Choose the inquiry you would like to convert into a new booking and click on Load in a new booking

   

3. enter any additional booking details required (the details that were entered in the enquiry form will be loaded automatically)
4. Click Create

Tentative status as a choice when creating a new booking

Whether you would like to load your inquiry in a new booking from the Inquiries section or create a new booking in the Bookings section, BookingSync gives you the possibility to mark the status of your booking as: Booked, Tentative or Unavailable.

Tentative is the status that you would choose when your client needs some extra time (let's say, in order to consult the family members) so to confirm the booking.

By marking the Tentative status the dates are blocked for a period of time of your choice (24 hours, 48 hours, 72 hours, 1 week...). This is the time you give to your client to confirm the booking.
In case your client doesn't return with the booking confirmation within the marked tentative time, once it expires the potentially booked dates automatically become available again.

The Tentative status is also useful during the payment process. If your booking is marked as Tentative when you send the payment request, once you've registered a payment (deposit or total) within BookingSync (received online or off line), the Tentative booking automatically becomes Booked.

Note that if the tentative expires and no payment is processed, the payment link becomes non-active (expired), as well.

Note about bookings created on your website

For bookings created on the website, a tentative booking is created for a very short time and is confirmed by our system once the payment is executed successfully. However, when the payment is executed after the booking expires (so the booking got automatically cancelled and your guest receives a notification), the booking will get restored automatically (and your guest will receive a new contract).

Restore a booking

If a booking is cancelled by mistake or at the end of a tentative you can restore it easily in the list view.