Note: Booking.com applied new cancellation policies.
Booking.com decided to only keep 50%, 100% and 0% cancellation policies without mixed fees. Penalty after deadline can be either 100%, 50% or 0%.
In other words, you can't have cancellation policies like 50% fee at reservation and 50% fee at X days before the check-in date.
Furthermore, no prepayment is still supported for free cancellation policies.
Here is the list of all the supported Booking.com cancellation policies:
| Penalty (%) after reservation | Until | Penalty (% or night) after deadline |
| 100% | direct after reservation | 100% |
| 50% | direct after reservation | 50% |
| 0% | direct after reservation | 0% |
| 0% | 90 days before arrival | 100% |
| 0% | 90 days before arrival | 50% |
| 0% | 60 days before arrival | 100% |
| 0% | 60 days before arrival | 50% |
| 0% | 45 days before arrival | 100% |
| 0% | 42 days before arrival | 100% |
| 0% | 42 days before arrival | 50% |
| 0% | 31 days before arrival | 100% |
| 0% | 30 days before arrival | 100% |
| 0% | 30 days before arrival | 50% |
| 0% | 28 days before arrival | 100% |
| 0% | 21 days before arrival | 100% |
| 0% | 21 days before arrival | 50% |
| 0% | 20 days before arrival | 100% |
| 0% | 20 days before arrival | 50% |
| 0% | 15 days before arrival | 100% |
| 0% | 15 days before arrival | 50% |
| 0% | 14 days before arrival | 100% |
| 0% | 14 days before arrival | 50% |
| 0% | 10 days before arrival | 100% |
| 0% | 10 days before arrival | 50% |
| 0% | 8 days before arrival | 100% |
| 0% | 8 days before arrival | 50% |
| 0% | 7 days before arrival | 100% |
| 0% | 7 days before arrival | 50% |
| 0% | 6 days before arrival | 100% |
| 0% | 6 days before arrival | 50% |
| 0% | 5 days before arrival | 100% |
| 0% | 5 days before arrival | 50% |
| 0% | 4 days before arrival | 100% |
| 0% | 4 days before arrival | 50% |
| 0% | 3 days before arrival | 100% |
| 0% | 3 days before arrival | 50% |
| 0% | 2 days before arrival | 100% |
| 0% | 2 days before arrival | 50% |
| 0% | 1 day before arrival | 100% |
| 0% | 1 day before arrival | 50% |
How to apply my Booking.com Cancellation Policies?
According to the sync type (full or partial), the cancellation policies are respectively adjustable either on your Booking.com app (in BookingSync) or directly on your Booking.com Extranet.
Full Sync Listings
Go to the listing settings :
Then, select and define the new cancellation policies :
Please go to your Booking.com Extranet and select the cancellation policy. Find all the details in this article.
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